source https://www.ducatiurbanemobility.it/mobilita-elettrica/city-cross-e-black-yellow/
Description
Live an increasingly engaging experience driving the electric scooter CITY CROSS-E Black & Yellow signed Ducati Scrambler, the first CITY CROSS-E to be equipped with an app connection Ducati Urban e-Mobility. Ideal for those who live the city intensely and are looking for a comfortable and stable vehicle to move easily through the city streets, thanks to the app it is even easier to stay updated on the main functions and performances of the vehicle.
The 350W brushless motor and 450 Wh battery ensure a range of up to 40-45 km while maintaining an average cruising speed of 15 km/h. The Street version is equipped with tubeless road wheels (10”), which allow you to easily overcome urban obstacles and absorb cruising vibrations, guaranteeing a more relaxed driving experience even on less than perfectly smooth road surfaces.
The large footboard with a unique design ensures maximum comfort of use and stability for the driver. The material with anti-slip grip guarantees foot grip for a safer ride. The front light allows the vehicle to be used at night with excellent visibility, while all the functions, including the 3 riding modes, are managed via the LED display.
App
Integrated app available on App Store and Google Play. Designed as a real "virtual garage", it allows you to register multiple licensed products in the range Ducati Urban e-Mobility. Thanks to the app it is possible to be constantly updated on the main performances of your vehicle, on the position and request assistance in real time via chat.
Footboard
Unique design and functionality for the large footboard, which guarantees maximum comfort of use and stability, offering space to ride with both feet side by side. The material with anti-slip grip guarantees maximum adherence of the foot to the vehicle and therefore safer driving.
Battery
The upgraded battery is 36V, 12.5Ah and 450 Wh. With a full charge and an average speed of 15 km/h it is possible to travel up to 40-45 km. The value varies depending on the weight of the driver, road conditions, outside temperature, etc. You can monitor the battery level from the display at a quick glance.
Motor
The scooter is equipped with a 350W brushless motor which allows you to move easily on urban routes, even with a road surface that is not perfectly smooth. This model is therefore well suited for use in the city even in the presence of tram tracks, slightly uneven sections of road and cobblestones. This type of motor requires minimal maintenance and has a very low level of wear, it handles different speed levels very well and is very silent.
Specifications
General Information
| Chassis | aluminum alloy | |
| Speed | ECO: <= 6km/h | D:<= 15km/h | S: <= 25km/h (max speed)* | |
| Maximum slope | 15% | |
| Brakes | double brake: electronic at the front and disc at the rear | |
| Motor power | 350w | |
| Tyres | Road 10” tubeless front and rear | |
| Low protection tension | 31V +/- 0.5V | |
| Current limit | 18A | |
| Engine type | brushless engine | |
| Maximum load | 120kg | |
| Driver | from 14 years of age with the use of helmet and protections**. Check the regulations in force in your country | |
| Temperature of exercise | -10 ° C / 50 ° C | |
| Level of protection | IP54 | |
| Charging time | about 4 / 5 hours | |
| Autonomy | up to 45km (subject to variations based on driver weight, road conditions, temperature etc.) |
Electric system
| Motor | 350W brushless |
| Brakes | front electric brake |
| Display | LED integrated into the frame |
| Battery | 36V, 12.5Ah, 450Wh |
| Lights | front and rear LED lights |
| Charger | EU Standard charger DC2.1, 42V 1.5A |
| Bluetooth | functionality with app |
Sizes
| Net weight | 19kg |
| Gross weight | 23kg |
| Dimensions: opened product | 1183 460 x x 1216mm |
| Dimensions: closed product | 1183 460 x x 498mm |
| Dimensions: the packaging | 1210 235 x x 570mm |
Images
Manual
Fault error codes
Here you will find the list of numerical codes associated with the error
- E1 – Engine malfunction
- E2 – Control unit signal error
- E3 – Accelerator lever malfunction
- E4 – MOS malfunction of the control unit
- E5 – Phase / current error
- E6 – Average current malfunction
- E7 – Battery voltage error
- E8 – Brake lever malfunction
Troubleshooting and spare parts
ATTENTION:
If you are not an expert or do not feel confident in carrying out repair operations on your electric scooter, DO NOT proceed with reading but rely on those like us who carry out these technical interventions.
The following list is related to quick error resolution and more oriented towards a non-professional audience.
| E1 error – Engine malfunction |
| E2 error - Control unit signal error |
| E3 error – Accelerator lever malfunction |
| E4 error – MOS malfunction of the control unit |
| E5 error – Phase / current error |
| E6 error – Average current malfunction |
| E7 error – Battery voltage error |
| E8 error – Brake lever malfunction |
For all other spare parts we invite you to visit ours store on line in the section Parts Ducati Scrambler Cross-E
Accessories
The recommended accessories for this vehicle are:
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For all the accessories for this vehicle we invite you to visit ours store on line in the dedicated section
For any type of support do not hesitate to contact us.